Build reliable customer-facing AI agents with Parlant: an interaction control harness optimized for controlled, consistent, and predictable LLM interactions.
Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.
A field guide for go to market teams using coding agents. Installable skills for campaign planning, CRM context, customer proof, and reviewable agent workflows.
Production-ready AI-powered CRM with 6 autonomous agents for lead qualification, email intelligence, sales pipeline, customer success, meeting scheduling, and analytics
205 production GTM agent skills for Claude Code — sales, outbound, prospecting, RevOps, ABM, PLG, CS, automation. Framework-cited playbooks with artifacts + QA scripts.
📖 A curated list of awesome tech resources for customer success and customer intelligence.
Second Sight - Data Driven Customer Success
The open-source skills library for Agentic Customer Success Operations. Hardened, multi-protocol playbooks designed for human CSMs and autonomous AI agents. Codifying technical API logic, expansion blueprints, and predictive churn-stop plays to close the Value Realization Gap. Licensed for internal business use. Please contribute & collaborate.
Playbooks, SOPs, and customer-facing resources showcasing my Customer Success approach — adoption, renewals, and retention strategies.
Personal daily-operations system as a Cowork Custom Skill — tasks, customers, stakeholders, and a mail-capture loop for customer-facing roles.
🐵 Export the latest list of users on your marketplace to your Mailchimp account easily.
Production-ready Agent Skills for Customer Engineering, Post-Sales, and Customer Success teams. Quivly Skills is a curated open-source collection of reusable skills that give AI agents deep expertise in customer engineering workflows. Every skill follows the official Agent Skills specification.
Provide 19 business operation skills for AI agents following the Agent Skills standard to analyze workflows and assess ROI efficiently.
38 agent skills for the complete CSM operational surface area. Built to the Agent Skills open standard.
Showcases my work at Finzooid (2019–2022) in customer success and marketing ops using ChatGPT, Power BI, Buffer, and SQL. Includes anonymized examples of feedback analysis, KPI tracking, social scheduling, and churn prediction workflows.
A comprehensive resource designed to help professionals working in Customer Success excel in their roles.
End-to-end machine learning pipeline to predict seller churn for the Olist e-commerce
Comprehensive customer acquisition systems covering modern lead generation, conversion optimization, and customer onboarding methodologies. Build sustainable customer acquisition processes.
Microservice-based Onboarding Generator
Collects feedback via forms, analyzes sentiment with Google Gemini AI, saves feedback in Google Sheets, and alerts Customer Success on negative reviews.